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Reviews

Our customers are the center of our universe and we're grateful for them.

If you're willing to share your experience about your interaction with our agency, it'll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

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What our customers say about us...

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T. Wilson

November 7, 2026

5 out of 5 rating by T. Wilson
"I appreciate that this office takes the time to explain things and walk me through options. I feel I am well informed before I make a decision. They are always available to help me if I have questions."
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Thomas Smith

November 6, 2026

5 out of 5 rating by Thomas Smith
"Very happy with Tyler and team! Thanks State Farm!"
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Cassie Jackson

November 3, 2026

5 out of 5 rating by Cassie Jackson
"I've been with State Farm for ten years and I definitely recommend them. Joni Masche is a great agent. She makes sure you get the best rate and offers discounts to ensure an affordable price. Every time you call the office you get a kind and very helpful real representative that guarantees a great experience."
We responded:
"Thank you so much for your kind words and for trusting State Farm and our office for the past 10 years! We truly appreciate your loyalty and the opportunity to help you with your insurance needs. Making sure our customers have the right coverage at a great value, while always receiving friendly, personal service, is so important to us. I'm especially happy to hear that our team makes every interaction a positive one! We love taking care of our customers and look forward to being here for you for many more years to come. Thank you again for your continued trust and support!"
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Kim Fish

November 2, 2026

5 out of 5 rating by Kim Fish
"I have been with Joni since 2003. They are helpful, answer any and all questions even if I don't understand what I'm asking.
Everyone in her office is friendly, Rochelle YOU are the best!
Thank You for all you guys do."
We responded:
"Kim - We are so grateful for your loyalty and trust in our office over all these years! ❤️ We always want you to feel comfortable asking questions, no matter how big or small. That's what we're here for! Rochelle will absolutely love your shoutout, and we couldn't agree more—she's pretty amazing! Thank you for being part of our State Farm family and for taking the time to share such kind words. We truly appreciate you!"
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Mustafa Avdic

October 29, 2026

5 out of 5 rating by Mustafa Avdic
"Tashina made my state-to-state insurance transfer completely seamless and stress-free. I'm so thankful for her kindness, prompt communication, and willingness to help. Highly recommend Joni Masche’s office!"
We responded:
"Thank you so much for your kind words and recommendation! We know moving from one state to another can come with a lot of moving parts, so we're thrilled to hear that Tashina made your insurance transition smooth and stress-free! She truly cares about taking great care of our customers, and I'll be sure to share your sweet words with her. We're so grateful you chose our office and look forward to being here for you whenever you need us. "
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Richard Barnes

October 29, 2026

5 out of 5 rating by Richard Barnes
"Joni has been my insurance agent for 25 years. I've tried others and always came back, because she's the best."
We responded:
"Thank you for the 5 star rating Richard, we love working with you!"
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B E

October 28, 2026

5 out of 5 rating by B E
"Joni and her staff are always responsive and communicate well regarding changes to policies and other issues that may come up regarding my auto insurance and other policies. I highly recommend Joni!"
We responded:
"Thank you so much for your kind words and recommendation! We truly appreciate your trust in our office. My team and I work hard to make sure our customers feel informed, supported, and taken care of, so it means a lot to hear that we're doing just that! We're grateful to have you as part of our State Farm family and look forward to being here for you for many years to come!"
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Brent Maruji

October 26, 2026

5 out of 5 rating by Brent Maruji
"Rochelle at Joni Masche State Farm has always been very helpful with my insurance needs. She responds quickly, is knowledgeable, and takes the time to help me evaluate my options and coverage. I appreciate her excellent customer service and would highly recommend her!"
We responded:
"Thank you so much for your kind words and recommendation! We’re glad Rochelle has been helpful, responsive, and thoughtful as she helps you find the right coverage. She really enjoys helping our customers. We truly appreciate you trusting Joni Masche State Farm with your insurance needs!"
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Jenn Boss

October 23, 2026

5 out of 5 rating by Jenn Boss
"I've been a customer of Joni's for many years now and her team is super responsive to me every time I've needed them. I have my homeowner's, car and RV insurance through them and I love their immediate response and relationship I've built with them over the years."
We responded:
"Hi Jenn - thank you for the review. We appreciate having you as our customer and thank you for supporting our office for so many years! Having a relationship with our customers is important to us so we are happy you feel the same. We love working with you!"
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Debby Asay

October 14, 2026

5 out of 5 rating by Debby Asay
"We have been working with Joni for more that 25 years. We have found here to be honest which, in my opinion is the #1 quality to have when conducting business. And, State Farm is a great company when you need help with a claim.
Mark and Debby A."
We responded:
"Thank you so much for your kind words and for trusting our agency for more than 25 years! Honesty and putting our customers first are incredibly important to us, and we’re grateful you’ve felt that in your experience. We’re also glad State Farm has been there when you needed support with a claim. We truly appreciate your loyalty!"
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Sandra Allred

October 9, 2026

5 out of 5 rating by Sandra Allred
"I've been with State Farm for over 40 years. They've always been good to me."
We responded:
"Thank you, Sandra, for allowing my office to take care of your insurance needs for so many years! We truly appreciate your support and are thankful to have you as our customer."
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Daria Wood

October 6, 2026

5 out of 5 rating by Daria Wood
"Joni gives incredible, personalized service and responds quickly to questions and concerns. Her staff is also very knowledgeable and helpful. She has been helping me with our family's insurance needs for nearly 25 years, and I cannot recommend her enough!"
We responded:
"Daria, thank you so much for your kind review! I truly appreciate you trusting me with your family’s insurance needs over the years. It’s always a pleasure working with you!"
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Serrela Winters

October 6, 2026

5 out of 5 rating by Serrela Winters
"Tyler is so pleasant to speak with. He’s friendly, knowledgable, and helpful. Great working with him."
We responded:
"Thank you for the kind review, Serrela! I truly appreciate you trusting us with your insurance needs over the years. You mean a lot to us, and I’m glad you’ve had a great experience with our office."
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Christopher Scott

September 11, 2026

5 out of 5 rating by Christopher Scott
"Joni has handled our life insurance policies for 30 years. We kept them with Joni when we moved to Colorado and because we've always had exceptional service from Joni and her team. We just wish she could still handle our auto insurance! We haven't found anyone like her.

I wish more companies realized the value of long-term relationships with customers. Every sale is a relationship sale, and Joni's team is always there."
We responded:
"Christopher—thank you so much for your kind review! I truly appreciate you trusting me and my team for the past 30 years—what an incredible relationship.

Moving to Colorado and continuing to keep your life insurance with us means a lot. We’re grateful for the opportunity to support your family through the years. And I really appreciate you recognizing the value of long-term relationships—it means a great deal to our whole team."
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Paul Booth

September 10, 2026

5 out of 5 rating by Paul Booth
"Quick to respond, answered all my questions. Great experience 😃"
We responded:
"Thanks for the nice review Paul and welcome to the State Farm Family! We are excited to work with you and thank you for choosing our office to help you with your insurance needs. Please reach out anytime!"
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Tyler Shenk

September 10, 2026

5 out of 5 rating by Tyler Shenk
"They always take good care of me"
We responded:
"Hi Tyler - we appreciate the 5-star review! Thanks for allowing us to help you with your auto insurance needs. We really appreciate your business!"
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C

August 31, 2026

5 out of 5 rating by C
"Joni and her office staff go above and beyond with all my family's insurance needs. Have been with Joni for close 20+ years. Please give them a look see and compare. Friends and family have used others and most seem to complain with who they use for various reasons. So skip all that and get quality coverage with an agent who cares."
We responded:
"Thank you so much for your wonderful review! We truly appreciate the trust you’ve placed in our team —it means a lot to us.

We’re so glad we’ve been able to go above and beyond for your family’s insurance needs, and we’ll always be here to help with whatever comes up. If anyone is considering their options, we’d love the chance to earn their business as well.

Thanks again for recommending us—we’re grateful to have you as a client! 😊"
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Jeffrey Williams

August 30, 2026

5 out of 5 rating by Jeffrey Williams
"Joni and staff are responsive and very friendly."
We responded:
"Thank you for the nice review! We appreciate you trusting us to take care of all your insurance needs and thank you for being part of our State Farm family."
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Andrea Partridge

August 28, 2026

5 out of 5 rating by Andrea Partridge
"I would like to highly recommend Joni Masche's State Farm office for all your insurance needs. The employees that work there are very kind and helpful. I worked directly with Tyler Oldham. He offers outstanding customer service and he is really great with following through and following up with me. They offer many different kinds of insurance and bundle packages with really affordable rates."
We responded:
"Thank you so much for your wonderful review! We’re thrilled to hear you had a great experience at Joni Masche’s State Farm office and that Tyler Oldham provided outstanding customer service with great follow-through. We truly appreciate your recommendation and are glad you found affordable options and helpful bundling packages. If you ever need anything in the future, we’re here for you!"
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Thomas Mickel

August 18, 2026

5 out of 5 rating by Thomas Mickel
"A great agent that truly cares about her clients and their best interests. I highly recommend her for your insurance needs."
We responded:
"Tom—thank you for your review! It’s been a pleasure working with you all these years. I truly appreciate your support and trusting me to take care of your insurance needs. I always enjoy chatting with you on the phone!"
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Brenidi

August 4, 2026

5 out of 5 rating by Brenidi
"Very kind, easy to work with. Amazing communication skills."
We responded:
"Hi Brenidi - thanks for the nice review! We try to make insurance easy, sounds like that was achieved. Thank you for choosing our office as your State Farm agency!"
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Giga

July 30, 2026

5 out of 5 rating by Giga
"I have been with State Farm for 11 years! I have all my cars, house and recreational toys covered by them. Tashina is the absolute best! Anytime I need anything or have any questions she’s right on top of it and is extremely knowledgeable!! 10/10!!"
We responded:
"Thank you so much for the nice review! 🎉 11 years with State Farm and having your cars, home, and recreational toys covered is truly appreciated. We’re especially glad to hear that Tashina has been so responsive, knowledgeable, and helpful whenever you need her—she’ll love knowing you recognized her!

Thanks again for the 10/10 rating—we’re here for you anytime! 😊"
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Dallon Bloxham

July 30, 2026

5 out of 5 rating by Dallon Bloxham
"Tashina at Joni’s office is always so helpful with my car insurance and homeowners insurance! Would highly recommend working with her!"
We responded:
"Hi Dallon - thank you so much for your kind review! We’re thrilled to hear that Tashina has been so helpful with your car insurance and homeowners insurance—she truly cares about making the process easy. We really appreciate your recommendation and look forward to continuing to help you whenever you need us!"
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Kristine Smith

July 29, 2026

5 out of 5 rating by Kristine Smith
"I’ve been with State Farm for years. I can always rely on my agent Rachelle. She’s knowledgeable and quick to answer any questions I have. She takes the time to explain my coverage options clearly and make sure I understand everything without ever making me feel pressured. It’s reassuring to know I have an agent I can trust and everything gets taken care of right away. I highly recommend them to anyone looking for excellent customer service and reliable insurance."
We responded:
"Hi Kristine - Thank you so much for your wonderful review! We’re really glad to hear you’ve had such a positive experience with State Farm and that Rochelle has been there for you over the years. It means a lot that she’s been knowledgeable, quick to respond, and takes the time to explain your coverage options clearly—always in a way that helps you feel comfortable and in control. We truly appreciate your trust and thank you for being a customer for so many years! Please don’t hesitate to reach out anytime you need us."
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Justin Archer

July 28, 2026

5 out of 5 rating by Justin Archer
"Rochelle took care of me and made it very easy to get my Truck insured, will be doing more policies with them in the future!"
We responded:
"Thanks Justin - We are happy we could help you with your auto insurance and look forward to taking care of all your insurance needs. Rochelle does make insurance easy so reach out anytime!"