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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Mike Vicchrilli

July 8, 2026

5  out of  5
rating by Mike Vicchrilli
"I’ve had the pleasure of working with Tyler and Joni and they have been nothing short of amazing every time I’ve talked with them.

Responsive, polite, and timely. What else could you need from an insurance agent!"
We responded:
"Thanks for the nice review Mike! We appreciate the opportunity to help you with your auto and homeowner insurance needs. Thanks for being part of our State Farm family! "
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Austin Gustafson

July 8, 2026

5  out of  5
rating by Austin Gustafson
"Ty Oldham helped get me the best rates and coverage for Auto, Renters and an excellent life insurance policy! He’s extremely kind and really cares about his clients. For all three coverages, I have way better coverage and I’m paying LESS than I was with my previous insurance company that was only covering auto and renters. State Farm is excellent and Joni Masche has an incredible team! I have and will continue to recommend them!"
We responded:
"Thank you so much for your kind review! We’re thrilled to hear that Tyler helped you find great rates and coverage across your Auto, Renters, and Life insurance—and that you’re paying less while getting even better protection. We truly appreciate your recommendation and are grateful to have you as a client. If you ever need anything, we’re here to help!"
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Michael Hansen

June 26, 2026

5  out of  5
rating by Michael Hansen
"A huge shout out to Tashina, who’s on Joni Masche’s team! She made the transition from my previous insurance agent completely seamless and has been amazing to work with.

Any time I need to add a new vehicle, even at a moment’s notice, Tashina is quick to respond and gets everything taken care of right away. Her professionalism, responsiveness, and attention to detail make the entire process easy and stress-free.

It's rare to find someone who consistently goes above and beyond for their clients. I truly appreciate all of Tashina’s help and outstanding customer service. Thank you for making insurance one less thing I have to worry about!"
We responded:
"Thank you so much for the nice review. Providing stress-free, above-and-beyond service is exactly what we strive for! Your kind words about Tashina’s professionalism, responsiveness, and attention to detail truly mean a lot to our team. Thank you for choosing our office to help with your insurance needs—we’re grateful for the opportunity to serve as your State Farm Good Neighbor!"
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Kelly Queiroz

June 24, 2026

5  out of  5
rating by Kelly Queiroz
"I really appreciated the service. Rochelle was fantastic, and State Farm helped me save a lot of money that I was spending on my old insurance."
We responded:
"Kelly, thank you so much for your wonderful review! We’re thrilled to hear you really appreciated the service. Rochelle loves to help people save money on their car insurance and will be a great resource for all your insurance needs. We look forward to working with you! "
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Ethan Madrill

June 19, 2026

5  out of  5
rating by Ethan Madrill
"Saved me a ton of money on car and life insurance! Tashina is the best!!"
We responded:
"Hi Ethan, we are happy we could help you with your car and life insurance! Tashina is always here to help you when you need it. Welcome to the State Farm family!"
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Kenzi Blankmeyer

June 11, 2026

5  out of  5
rating by Kenzi Blankmeyer
"Joni and her team are by far the best! They actually CARE and want what’s best for you and your situation. I cannot recommend them enough!"
We responded:
"Thank you so much for the kind words! We’re truly grateful you took the time to share your experience. Our team works hard to listen, care, and guide you toward what’s best for your unique situation—and it means a lot to hear that it showed. Thanks again for your recommendation!"
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Jenny Partridge

June 6, 2026

5  out of  5
rating by Jenny Partridge
"I had been with Progressive for over 20 years. I had no intentions of ever-changing insurance. Heard about Joni's team and thought I would let them give me a quote. Spoke with Tyler. He was so amazing at explaining to me what things meant and gave me a quote lower than my progressive payments. I upgraded to better insurance. This is a great team and Tyler is wonderful."
We responded:
"Jenny - Thanks so much for taking the time to share your experience. Wow—20 years with Progressive is a big deal, and we really appreciate you giving our team a chance!

We’re so glad Tyler was able to explain everything clearly and help you find coverage that fits you better—especially with a quote lower than what you were paying. That’s what we love to do!

We’ll be sure to pass along your kind words to Tyler and the team. Thanks again for trusting us, we look forward to working with you!"
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annemarie Edwards

May 29, 2026

5  out of  5
rating by annemarie Edwards
"We have had Joni Masche as our agent for years for both our home and auto insurance. Her and her staff are amazing!!! They always return our calls or emails in a timely fashion. We meet yearly for Insurance review and she is always informative on our insurance needs. Joni Masche is excellent and State Farm should be proud to have her as one of their agents!!! I would encourage you to have her as your insurance agent!!!"
We responded:
"Thanks so much for taking the time to share this wonderful review! I truly appreciate your kind words and your continued trust over the years. Knowing that my team is always responsive and helpful means a lot to us. I hope you and your family continue to be well taken care of, and we’re grateful to have you as a client!"
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Cassandra Saville

May 24, 2026

5  out of  5
rating by Cassandra Saville
"I always hate having to talk to insurances but I had such a great experience. Rochelle listened and was so helpful."
We responded:
"Thank you so much for the kind review! We totally get how frustrating dealing with insurance can be, and we’re really glad Rochelle made the process feel easier."
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Austin Deckard

May 1, 2026

5  out of  5
rating by Austin Deckard
"Joni has been my agent for over 5 years now and I’ve never thought to look elsewhere. The level of communication and attention she provides is top notch - honest, kind, and always looking to make sure I’m getting the best out of my policy. I’ve recommended her to multiple friends and family members and they’ve also relayed the same feedback. If you want an agent who actually cares about your best interests and goes out of her way to make sure you are taken care of, I couldn’t think of anyone better."
We responded:
"Austin - Thank you so much for your kind words and ongoing trust over the past 5 years! It truly means the world to me to hear that my communication and care have made a difference for you and your loved ones. I’m so grateful for your recommendations and will always do my best to look out for your best interests. Here’s to many more years of working together!"
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Lauren Masche

April 30, 2026

5  out of  5
rating by Lauren Masche
"Amazing service and team! Appreciate how whenever I call a staff member answers the phone and is able to help me in a timely manner. You can tell the workers here really care for their community and providing top tier service. This agency rocks!"
We responded:
"Thank you so much for your kind words! Your feedback means a lot to us and motivates us to keep up the great work. We appreciate your support and look forward to continuing to help you with your insurance needs!"
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Mary Jane McNamee

April 24, 2026

5  out of  5
rating by Mary Jane McNamee
"We have been working Joni Masche and her team for 20 years! Joni and her team are always willing to answer any questions or offer information if our needs change. I would highly recommend Joni Masche and her team for all your insurance needs!"
We responded:
"Mary Jane, thank you so much for supporting our office for the last 20 years - we really appreciate you and your family! "
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James Bringhurst

April 21, 2026

5  out of  5
rating by James Bringhurst
"I have had my auto and home insurance with this office for years. Joni and her staff are awesome. Always answer my questions quickly. I highly recommend them."
We responded:
"Thank you for the nice review James. My team and I love working with you and your family!"
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Owen Rasor

April 15, 2026

5  out of  5
rating by Owen Rasor
"They are on top of it!! They make policy changes the day I ask. Make sure I am getting the best option. Never had an insurer be so responsive, kind, and thoughtful!"
We responded:
"Hi Owen - Thanks so much for the awesome review! We’re really happy to hear you feel taken care of and that we’re on top of things for you. It means a lot to know our quick responses and care make a difference. Just give us a shout anytime—you’ve got us in your corner!"
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Kelsay Richards

March 5, 2026

5  out of  5
rating by Kelsay Richards
"She beat my USAA rate and I was SHOOK. So nice to have an agent too! Thanks Joni! 🥰"
We responded:
"Thanks Kelsay - I'm so happy we could save you money while providing great service at the same time!"
Profile photo of Connor Gibbons

Connor Gibbons

March 5, 2026

5  out of  5
rating by Connor Gibbons
"We reached out to Joni and her State Farm team about a year ago to review our car insurance coverage, and it’s been an outstanding experience from day one! Joni is a knowledgeable and reliable auto insurance agent who takes time to explain every detail and ensure we always have the right coverage. Her team is incredibly responsive, friendly, and professional—always available to help with any State Farm car insurance questions or policy updates. If you’re looking for trusted auto insurance in Utah, Joni is absolutely the one to call!"
We responded:
"Thanks for the nice review Connor - we have enjoyed working with you and your family this past year. We appreciate your business so much!"
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Hula Diver

October 1, 2025

5  out of  5
rating by Hula Diver
"Tashina is a pleasure to work with. Really sweet and kind and detail oriented. Very helpful."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Janet Craven

July 1, 2023

5  out of  5
rating by Janet Craven
"I've been with Joni and her team for years. They are helpful and efficient. Rachelle is great to do so many helpful things. W really appreciate her."
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Luis Gomez

May 5, 2023

5  out of  5
rating by Luis Gomez
"I've been insured with with state farm for a very long time.
Joni Masche and her crew have always been on top of the game.
Its supper convenient to just text over documents to add or remove vehicle's to my policy. Excellent customer service.
10/10
Thank you for your great service."
We responded:
"Luis - Thank you for the kind review! We love working with you and are so happy to have you as our customer."
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Veronica Quinonez

May 5, 2021

5  out of  5
rating by Veronica Quinonez
"Absolutely love their customer service. My questions were all answered. They go above and beyond to assist with my insurance needs."
We responded:
"Thank you Veronica!"
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Merland Halisky

March 22, 2021

5  out of  5
rating by Merland Halisky
"Joni & her staff have been awesome in helping me weave through the maze of insurance for more than 15 years!
I’d give 6 stars if I could!"
We responded:
"Thank you for the nice review Merland. We love helping you and your family with their insurance needs and appreciate great customers like you!"
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Hilary Kirk

February 15, 2021

5  out of  5
rating by Hilary Kirk
"They whole office goes out of there way to care about when your having problems they understand I will always use state farm"
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Brandie Odell

January 10, 2021

5  out of  5
rating by Brandie Odell
"Joni Masche at Riverton State Farm is a wonderful and every nice person also want to mention the two Great girls she has answering her phones are the best."
We responded:
"Thank you Brandie! I am lucky to have such an awesome team that takes care of our customers. Thank you for being so great to work with!"
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PB Hansen

July 18, 2020

5  out of  5
rating by PB Hansen
"Joni Masche and her staff have been our agents for home, personal liability, and auto insurance for many years. Both of our sons have relied on them too. They've always provided us top notch service that has helped us maintain the best coverage at the lowest cost for all our needs. Their customer service is exemplary as they've always responded quickly to our needs and provided many hours of consult to determine our needs best direction. We learned the hard way a few years ago when we bounced to another company to save a buck that great customer service is not a given. We came back to welcome arms. They're great people who've never let us down or not been there when we needed them the most.
5 Stars for Joni & Co and State Farm."
We responded:
"Thank you for the awesome review! Having amazing customers like you makes our job so enjoyable!"
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Rochelle Bringhurst

July 17, 2020

5  out of  5
rating by Rochelle Bringhurst
"Joni and clan are great. Friendly, knowledgeable, and reliable."